Policies & Procedures
Hand & Hand Mobile Massage follows Practice Guidelines recommended by the Federation of State Massage Therapy Boards (FSMTB), CA-state and county health and safety regulations, along with infection control recommendations made by the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA).
All massages are provided By Appointment Only.
CLIENT INFORMED CONSENT (Updated 5.30.20)
To proceed with receiving care, all clients must read and sign a “Health Information & Informed Consent” form prior to session date AND must inform Hand & Hand Mobile Massage of any changes in between sessions. Download PDF here.
Appointment Arrival Procedures
Temperature – Upon arrival, a no-touch thermal temperature scan will be taken to confirm your temperature is no higher than 99°F [37°C]. If you have a temperature above 99°F, or if you have developed cold or flu-like symptoms or other symptoms suggesting illness since our pre-session phone call, we will reschedule your session and suggest you call your primary care provider for consultation.
Appropriate mask or face covering must be worn at all times. If you do not have a mask, one will be provided for you. If a mask is too uncomfortable or impairs your breathing in the face-down position, a pillow-case “hammock” may be used instead.
Hand Scrub/Hand Rub
Clients must wash their hands with soap and water or use hand sanitizer with CDC-recommended alcohol levels (60-95%) before and after each session.
When to use Soap & Water vs. Hand Sanitizer View/Download PDF here.
How to Hand Scrub/Hand Rub View/Download PDF here.